COMPLIMENTARY patient wellbeing services

There is a wealth of complimentary wellbeing services and provisions available to patients during their time in the ANCHOR Unit. These differ from ward to ward within the Unit so please check the department listings below to see what is on offer.

The professional wellbeing services are bespoke to a patient’s individual needs so there will be support available that’s just right for you. To request any of the complimentary items or services simply ask the Friends of ANCHOR ward assistant or a member of the nursing staff.

Friends of ANCHOR wellbeing services for wards 112 and 114

Wards 112 and 114

In-patient wellbeing services and support

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Friends of ANCHOR wellbeing services for ward 307

Ward 307

Patient wellbeing services and support

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Friends of ANCHOR wellbeing services for ward 310

Ward 310

Day-patient wellbeing services and support

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Home comforts

Dyson fans

Bladeless fans are available throughout the ward to ensure you can keep cool when needed.

Fresh fruit

Individual packs of fresh fruits are on offer daily, providing a valuable source of vitamins.

Toiletry packs (emergency only)

These are available to anyone who is unexpectedly admitted to the in-patient wards to equip you with the basic necessities including toothbrush, toothpaste, razor, shampoo, etc.

Warming blankets

Blankets are available on request for days that you wish to have the comfort of a cosy layer during your stay.

Cool refreshments

Ice lollies and mini ice cream pots are available for you daily.

Take a break

DVD players and extensive DVD library

There are portable DVD players and a vast selection of DVDs available for your viewing pleasure during your stay. Please ask for the DVD menu which details the full list of films/box sets available.

Games consoles

These are fixed to TV sets ready to be rolled into your room and used from the comfort of your bedside or can be set up in the day room. Playstation, Wii and Xbox systems are available.

Timeout activity book

There is a multi-activity book filled with various puzzles and adult colouring pages as a welcome distraction to help you relax and enjoy some timeout.

Post treatment care

Headwear

From patterned chiffon scarves to simple colour block turbans there are head coverings available to suit everyone’s individual taste and style. The first headwear is a gift and thereafter, you can purchase them for a £10 donation per item.

Conditioner bottles

Keep your scalp moisturised and healthy by requesting conditioner to help prevent dry scalp which can often be a side effect of treatment.

Udderly Smooth cream (for Ward 114 patients)

The nursing team will distribute this intensive moisturising cream when a case of severe dry skin occurs as a result of treatment.

Anti-nausea

Seabands and ginger chewing gum are available. The seabands work on the acupuncture points on your wrists to help alleviate nausea whilst the ginger chewing gum offers all-natural and fast-acting relief.

Thermometers

You will be given your own thermometer so you can monitor your temperature throughout the duration of your treatment.

In-patient support

Counselling and support

Monday – Friday
There may well be a time during your stay that you need professional support or the comfort of a ‘listening ear’. Our clinical psychologist is here to help with one-to-one sessions for you or your relatives.

Massage service

Monday – Friday
Our Friends of ANCHOR massage therapists are available to offer relaxation and relief during your stay. The treatment will be completely bespoke to you and your needs.

Podiatry

Friday mornings
Our podiatrist is available by appointment to treat day-to-day and more complex nail and foot conditions. Helping to keep your feet happy and healthy during your stay.

Professional wig-styling and consultations

Monday
This complimentary service is available by appointment with our dedicated hair and wig stylist who is on hand for hair trims, wig referrals, consultations and restyling.

Timeout sessions

Monday – Friday
Our dedicated timeout coordinator is on hand to help pass the hours away while you are in hospital with board games, puzzles, foil art or a craft of your choosing.

Physio for haemophilia patients

Monday – Friday
Offers physiotherapy assessment and treatment for haemophilia patients. This service is available to anyone within this patient group who are experiencing problems with their joints or muscles, particularly in relation to bleeds.

Home comforts

Dyson fans

Bladeless fans are available throughout the ward to ensure you can keep cool when needed.

Fresh fruit

Individual packs of fresh fruits are on offer daily, providing a valuable source of vitamins.

Patient lap trays

Cushioned lap trays are available for meal service for your ease and comfort, along with a Friends of ANCHOR mug to enjoy a hot brew of your choice.

Toiletry packs (emergency only)

These are available to anyone who is unexpectedly admitted to the in-patient wards to equip you with the basic necessities including toothbrush, toothpaste, razor, shampoo, etc.

Cool refreshments

Ice lollies and mini ice cream pots are available for you whenever you’re in for treatment.

Take a break

Coffee and hot drinks self-service machine

There are a range of high-quality coffees and hot brews available at a nominal cost of 50p per drink.

DVD players and extensive DVD library

There are portable DVD players and a vast selection of DVDs available for your viewing pleasure during your treatment. Please ask for the DVD menu which details the full list of films/box sets available.

Music collection

There is a collection of CDs – spanning multiple music genres – which can be played in the portable DVD players. Relaxing music is also available to help aid wellness.

Magazines

There is a selection of magazines in the waiting room available for you to read during your treatment including National Geographic, In Style, Top Gear and Ok! magazine.

Timeout activity book

There is a multi-activity book filled with various puzzles and adult colouring pages as a welcome distraction to help you relax and enjoy some timeout.

Post treatment care

Headwear

From patterned chiffon scarves to simple colour block turbans there are head coverings available to suit everyone’s individual taste and style. The first headwear is a gift and thereafter, you can purchase them for a £10 donation per item.

Anti-nausea

Seabands and ginger chewing gum are available. The seabands work on the acupuncture points on your wrists to help alleviate nausea whilst the ginger chewing gum offers all-natural and fast-acting relief.

Thermometers

You will be given your own thermometer so you can monitor your temperature throughout the duration of your treatment.

Patient support

Counselling and support

Monday – Friday
There may well be a time during your treatment that you need professional support or the comfort of a ‘listening ear’. Our clinical psychologist is here to help with one-to-one sessions for you or your relatives.

Massage service

Monday – Friday
Our Friends of ANCHOR massage therapists are available to offer relaxation and relief during your stay. The treatment will be completely bespoke to you and your needs.

Podiatry

Friday afternoons
Our podiatrist is available by appointment to treat complex nail and foot conditions to help keep your feet happy and healthy whilst going through treatment.

Professional wig-styling and consultations

Monday
This complimentary service is available by appointment with our dedicated hair and wig stylist who is on hand for hair trims, wig referrals, consultations and restyling.

Physio for haemophilia patients

Monday – Friday
Offers physiotherapy assessment and treatment for haemophilia patients. This service is available to anyone within this patient group who are experiencing problems with their joints or muscles, particularly in relation to bleeds.

Home comforts

Dyson fans

Bladeless fans are available throughout the ward to ensure you can keep cool when needed.

Fresh fruit

Individual packs of fresh fruits are on offer daily, providing a valuable source of vitamins.

Patient lap trays

Cushioned lap trays are available for meal service for your ease and comfort, along with a Friends of ANCHOR mug to enjoy a hot brew of your choice.

Toiletry packs (emergency only)

These are available to anyone who is unexpectedly admitted to the in-patient wards to equip you with the basic necessities including toothbrush, toothpaste, razor, shampoo, etc.

Warming blankets

Blankets are available on request for days that you wish to have the comfort of a cosy layer during your treatment.

Cool refreshments

Ice lollies and mini ice cream pots are available for you whenever you’re in for treatment.

Take a break

DVD players and extensive DVD library

There are portable DVD players and a vast selection of DVDs available for your viewing pleasure during your treatment. Please ask for the DVD menu which details the full list of films/box sets available.

Music collection

There is a collection of CDs – spanning multiple music genres – which can be played in the portable DVD players. Relaxing music is also available to help aid wellness.

Magazines

There is a selection of magazines in the waiting room available for you to read during your treatment including National Geographic, In Style, Top Gear and OK! magazine.

Timeout activity book

There is a multi-activity book filled with various puzzles and adult colouring pages as a welcome distraction to help you relax and enjoy some timeout.

Post treatment care

Headwear

From patterned chiffon scarves to simple colour block turbans there are head coverings available to suit everyone’s individual taste and style. The first headwear is a gift and thereafter, you can purchase them for a £10 donation per item.

Conditioner bottles

Keep your scalp moisturised and healthy by requesting conditioner to help prevent dry scalp which can often be a side effect of treatment.

Udderly Smooth cream

The nursing team will distribute this intensive moisturising cream when a case of severe dry skin occurs as a result of treatment.

Anti-nausea

Seabands and ginger chewing gum are available. The seabands work on the acupuncture points on your wrists to help alleviate nausea whilst the ginger chewing gum offers all-natural and fast-acting relief.

Thermometers

You will be given your own thermometer so you can monitor your temperature throughout the duration of your treatment.

Day patient support

The Big Screen

Monday – Friday
The Big Screen with Friends of ANCHOR is a new complimentary initiative to offer some light relief and entertainment during your chemotherapy treatment. The Big Screen takes place daily in treatment room 2 and a variety of snacks is served during the afternoon’s showing. Spaces are limited so please book early to avoid disappointment.

Counselling and support

Monday – Friday
There may well be a time during your treatment that you need professional support or the comfort of a ‘listening ear’. Our clinical psychologist is here to help with one-to-one sessions for you or your relatives.

Hand massage and manicures

Monday – Thursday
Some pamper time for your hands and nails with a vast array of colours and nail art available.

Massage service

Monday – Friday
Our Friends of ANCHOR massage therapists are available to offer relaxation and relief during your stay. The treatment will be completely bespoke to you and your needs.

Podiatry

Friday afternoon
Our podiatrist is available by appointment to treat complex nail and foot conditions to help keep your feet happy and healthy whilst going through treatment.

Professional wig-styling and consultations

Monday
This complimentary service is available by appointment with our dedicated hair and wig stylist who is on hand for hair trims, wig referrals, consultations and restyling.

Timeout sessions

Monday – Friday
Our dedicated timeout coordinator is on hand to help pass the hours away while you are in receiving treatment with board games, puzzles, foil art or a craft of your choosing.

Every penny counts!

Friends of ANCHOR is unique in that every penny donated goes directly to the cause as all of the charity’s running and administration costs are fully funded by Balmoral Group.
© Friends of ANCHOR | Registered Charity No. SCO25332 | 01224 859170 | foa@balmoral.co.uk